FREE DOMESTIC SHIPPING ON ORDERS OVER $99

Shipping & Returns

SHIPPING TIME:

We typically ship orders out within 1-2 days, sometimes same day depending on what time you place your order! We use USPS and use either First Class Package Service (2-5 days) or Priority Mail Package Service (2-3 days).

If you order weighs under 15.9 ounces, your order will be shipped via First Class Mail.

If your order is more than 16 ounces, it will automatically be shipped via Priority Mail.

ORDER STATUS / TRACKING YOUR ORDER:

Once your order is placed, you'll receive a confirmation via email. Once your order is processed and a shipping label is generated, you'll receive a tracking number through USPS. Use this tracking number to check the status of your order and follow it to your doorstep!

We are not responsible for lost or stolen packages. If this happens (and we certainly hope it won't) please contact USPS and provide your tracking information for further help. 

 

IF YOU NEED TO RETURN SOMETHING:

  • Send us an email to contact@jemosfootwear.com to let us know
  • We accept returns within 14 days of purchase
  • Item(s) must be in original, unworn, new condition
  • Please include all original packaging
  • Please do not send back worn or used merchandise
  • If item is defective, please let us know ASAP and include a photo


SHIP RETURNED ITEM(S) BACK WITHIN 14 DAYS TO:

JEMOS FOOTWEAR
ATTN: RETURNS
10409 N HELENA AVE
KANSAS CITY, MO 64154

ITEMS THAT CANNOT BE RETURNED:

  • Clearance or final sale items
  • Items that show obvious wear

PLEASE NOTE:

  • Original shipping charges are non-refundable
  • The customer is responsible for return shipping charges
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